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New Intelligence has a range of products, focusing on Human Skills, and the Arts and Sciences available in a variety of short course formats.
What is the difference between Human Skills and the Arts and Sciences?
Human skill involves the ability to interact effectively with people. However in modern society this is a skill that has sadly diminished with the advance of the technical skills and the associated reliance on technology. In 1955 Robert Katz argued the three core skills were technical skill (which deals with things and the knowledge about what was being done), human skill (which concerns people and an ability to work with others), and conceptual skill (which has to do with the ability to work with ideas).
To it is difficult for any one of the three skills to exist in isolation, thereby dictating a degree of overlap and necessary understanding. To draw an analogy, some argue that management without leadership lacks humanity, adaptability and creativity, thus resulting in inefficient practice and poor staff performance and conversely, leadership in the absence of management creates practical complications that make goals difficult to achieve. Therefore, if management is task / result oriented and leadership is people / process oriented, the links to Human and Technical skills are obvious.
Delving further into the management / leadership debate, we can draw further correlations from leadership to the field of Human Skills. In leadership several approaches have been well defined and proven through research and application. The most noteworthy for discussion are the Trait Approach and Skills Approach.
The Trait Approach dictates that some people are born with specific traits or characteristics that make them effective in interacting with others. Whilst these individuals tend to have an effective baseline they are often unable to explain to others how and why they do things that make them so effective. We sometimes refer to these people as intuitive or even charismatic.
The Skills Approach focuses on an individual’s skills and abilities that set them apart from others, indicating that these Human and Technical Skills can in fact be taught and developed as individual competencies.
Maintaining this philosophy New Intelligence has developed two suites of products, the Human Skills which are people oriented, and the Arts and Sciences which are task or result oriented. The Arts and Sciences focus on the technical skills and ensuring participants possess the knowledge and skills required in various fields such as Interview, Elicitation, Negotiation and Analysis.
It has long been accepted that Technical Skills can be taught as competencies. Similarly, Human Skills can also now be taught and developed.
