The Role of Emotion

Many courses wrongly teach participants to remove emotion from all situations yet the latest research strongly disputes this. Emotion is a complex but pervasive issue that can influence and distort situations and relationships. It is for these reasons that emotion is the second of the core Human Skills. This skill will provide participants with a deeper understanding of the role of emotion, the functions and triggers for these emotions, the universality of emotion and how to successfully deal with emotion in all types of situations.
The Role of Emotion is part of the Reading People Course that not only teaches participants about emotions but also tests their ability at detecting them through the use of the MiX online microexpression tool exclusively licensed in Australia and New Zealand from Humintell in the United States.
Learn to see what you’ve been missing
Psychologist Dr David Matsumoto and his colleagues at Humintell have researched microexpressions for decades and are the recognised experts in the field.
Humintell leverages 50 years of innovative study and research to turn cutting edge behavioural science into practical real world applications. Dr. David Matsumoto – acclaimed author and psychologist who is an expert in the fields of culture, emotion, social interaction and communication works closely with Dr. Mark Frank, an internationally recognised expert in facial expressions, interpersonal deception and behavioural observation.
The knowledge and expertise developed by the Humintell is now available in Australia through the exclusive licensee of the products, New Intelligence.
Dr. David Matsumoto talks about emotions in the following videos.
What Are Microexpressions?
Microexpressions occur when people repress or conceal their emotions. Everyone has them and unlike regular facial expressions, no one can fake a microexpression. Even though they last only a fraction of a second, anyone can learn to recognise microexpressions.
Is it for you?
The seven universal emotions are just that, Universal. Microexpressions are the only non-verbal cue that has been proven to exist across all cultures.
Whilst grounded in mission critical areas such as the US Secret Service, Law Enforcement and Department of Defense, this training can help anyone who is engaged in obtaining information from others; who requires understanding of motivation, intent, truthfulness and integrity; and who has a need to detect indicators of emotion such as fear, contempt, disgust, anger, distress and surprise.
To see what you’ve been missing contact New Intelligence for further details.


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