Building and Testing Rapport
Building of rapport is a critical yet second tier human skill as many people are able to function without ever building rapport. This program teaches participants how to build relationships of trust, understanding, and co-operation in short periods of time. This ensures that miscommunication and misunderstanding is minimised, thereby enhancing the relationship and the bridge of communication. The course confronts the thinking patterns of the participant and teaches them how to use perspective to manage for biases and perception flaws. It explores how to engage with others who may have opposing or conflicting views without having to compromise integrity.
The program will introduce participants to the following principles:
- The rapport applications of Neuro-linguistic Programming (NLP)
- Bias and Perception
- Perspective
- Non-verbal Communication
The Building and Testing Rapport program can be effectively joined with any of the other Human Skills programs depending on the needs of the participants.
