Building and Testing Rapport

Building of rapport is a critical yet second tier human skill as many people are able to function without ever building rapport.  This program teaches participants how to build relationships of trust, understanding, and co-operation in short periods of time.  This ensures that miscommunication and misunderstanding is minimised, thereby enhancing the relationship and the bridge of communication. The course confronts the thinking patterns of the participant and teaches them how to use perspective to manage for biases and perception flaws. It explores how to engage with others who may have opposing or conflicting views without having to compromise integrity.

This skill will introduce participants to the following principles:

• The rapport applications of Neuro-linguistic Programming (NLP)
• Bias and Perception
• Perspective
• Non-verbal Communication

The Building and Testing Rapport skill is a component of the Influencing People Course.